Success Stories
mCommerce has been involved in many projects, utilizing an amalgamation of various solutions.
Some of the projects mCommerce has participated in and contributed towards are listed below.
Media, Digital Marketing & E-Commerce
E-Commerce Solution
About the Customer:
An e-Commerce customer represents global brands in China,
Korea, Singapore, Malaysia and the USA. The company strongly engages in retail, wholesale, sales, marketing, PR and brand positioning to ultimately create longevity and optimum sales opportunity for the represented brands. The customer has more than 50 retail shops and 6 e-commerce websites in total. They are the only Melissa authorized shoe distributor for Hong Kong, China, Singapore and Malaysia.
Customer Challenge:
As the customer operates several online e-commerce websites, scalability is critical for the company that experiences sales surges for seasonal change and special festivals. They need scalability, support, and flexibility in an all-in-one cloud managed service, that can provide reliable and secure online transactions for their customers.
Partner Solution:
Comprehensive cloud managed services are provided to the company by using AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS CloudFront and AWS CloudWatch.
Results and Benefits:
With mCommerce’s cloud managed service, the customer benefits from business agility and operational resiliency, their customers can enjoy the stable and secure online shopping experience, all these can help customer to cope with the seasonal changes in capacity and continuous business growth in the long run.
E-Commerce Solution
About the Customer:
This e-Commerce customer is an online multi-brand boutique offering a selection of luxury Scandinavian and Nordic products across China and abroad.
Customer Challenge:
Using on-premise servers, customer has a difficulty in both Infrastructure management and capacity planning. To handle fluctuating seasonal load spikes in online sales, The customer needs the cloud-based components, which can be scaled rapidly when needed. Besides, security for online transaction with personal information is a risk for the customer.
Partner Solution:
We helped the company design a new cloud architecture and migrate the existing applications into AWS cloud from its on-premise servers by using AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS Load Balancer, AWS CloudFront, AWS SNS and AWS CloudWatch.
Results and Benefits:
The scalability of the cloud environment results in productivity improvement, operational resiliency, and business agility in line with seasonal changes in capacity and continuous business growth in the long run. Security of online transaction is reinforced with additional security measures on cloud.
E-Commerce Solution
About the Customer:
This e-Commerce customer is a premier Asian luxury cruise brand from Genting Group, specializing in providing authentic Asian leisure and hospitality experiences, around China, Japan, South East Asia and Australia.
Customer Challenge:
Customer has a difficulty in having a reliable ecommerce platform with smooth and rich contents by 24 hours a day to the public for online cruise package booking.
Partner Solution:
A comprehensive cloud managed services are provided to the company by using AWS EC2, AWS RDS, AWS S3, AWS VPC, AWS Load Balancer, AWS CloudFront and AWS CloudWatch.
Results and Benefits:
mCommerce is proactively monitoring the health of the company’s infrastructure on AWS, manages automated backup and responds to production impacts to ensure services are running with peace of mind.
Media Solution
About the Customer:
With 24 hours daily broadcast of factual entertainment, variety shows, drama, travelogue, infotainment, news and sports programs, customer has established itself as the epitome of high quality, creative local TV production in Hong Kong.
Customer Challenge:
The business nature of the TV broadcast industry is irregular and therefore traffic volume is unpredictable, mainly depending on the popularity of the programs. The company has to focus on ditching away legacy instance environment in favor of a scalable cloud environment.
Partner Solution:
mCommerce worked with the company in the architecture design to replace some compute type components into a serverless framework. AWS Services including API gateway, Lambda, SNS in the workflow are used.
Results and Benefits:
The company achieved scalable performance with cloud environment which can handle changes in capability and provides services with reduced human administration and intervention and have an ecosystem focusing on development pipeline itself.
E-Commerce Solution
About the Customer:
An e-Commerce customer is an online supermarket selling quality groceries and home essentials for local market. What makes the brand stand out is shopper can buy what they want anywhere, anytime online with the same-day delivery promise.
Customer Challenge:
The online shopping business technically requires the ability to accommodate unpredictably workload that varies periodically, and the speed of the transaction handling is another concern that has a great impact on customers’ experience. Besides, security for online transaction is a crucial part to develop customers’ confidence in online shopping.
Partner Solution:
mCommerce provided architectural design, implementation and turning services to the customer’s E-Commerce project by leveraging the use of not limited to EC2, Auto Scaling, Load Balancing, ElastiCache and CloudFront CDN
Results and Benefits:
The company can finally deliver a stable, resilient, elastic, highly available e-commerce online shopping platform with a high level of security to its customers.
Medical Care
Business Challenges
Needed a Content Management Solution to streamline their workflow and operation costs.
Services / Solutions
We successfully implemented a Record Archiving System to easily manage and retrieve the medical records.
Technologies
Alfresco, Ajax, Hibernate, GlassFish, mySQL, Kodak.
Benefits
- Reduced time and effort spent on document management. Potentially saving 30% of administrative staff time.
- Reduced the storage costs – In the past, all patient records are in hard copy. Now, the medical records are now digitalized.
- Secured storage for medical documents
- Easy retrieval of patient records
Electronic Toll Collection Services Provider
Business Challenges
The need to redesign the Legacy Global Positioning System to handle high volumes of vehicle data from different locations and deliver reports in timely manner. The company experienced slow responsiveness from their GPS system and data discrepancies. The company needed to engineer a single, reliable data source for data analysis and report generation.
Services / Solutions
Instead of using Stored Procedures to perform data query and analysis, Jaspersoft Business Intelligence Suite is used to meet the company’s needs:
- JasperETL integrates information from multiple data sources into the company’s corporate data warehouse.
- JasperReports is used to design and present vehicle information via a range of dashboards and reports.
- JasperAnalysis provides top-down analytical environment for better and faster decision making.
Technologies
Jaspersoft BI, JasperETL, iReport
Benefits
- Give users complete flexibility reporting Capabilities
- Improves the efficiency of GPS system
- Easy to use
- Provides better and faster decision making
A Leading International IT Service Provider
Business Challenges
To ensure high availability and reliability of their IT Service and applications
Services / Solutions
- On Demand Multi-vendor Service based on Red Hat platform
- Ad hoc on site Stand by
- Integration Service
- Product evaluation
Technologies
Sun, HDS, RedHat, Symantec, OpenSources, EMC
Benefits
Lower operation Cost
Logistics
Business Challenges
A need for Data Center Relocation
Services / Solutions
Move Oracle from Solaris to HP-Unix
Technologies
HP-Unix, Oracle, Solaris, EMC NetBackup
Benefits
-
Operation Cost Reduction
-
The requirements of business continuity enhancements met
Factory Outlet
Business Challenges
Needed a Mobile Inventory Software Solution to automate inventory transfer in and transfer out process.
Services / Solutions
We have successfully implemented an Android Inventory Solution to collect items information, track stockroom inventory, complete physical count adjustments, receive purchase orders and issue sales orders all remotely and effortlessly.
Technologies
Java, Android
Benefits
- Reduced Manual Data Entry time by 80% with 95% accuracy
- educed Operation Costs
- Streamline inventory control process
Banking
About the Customers:
This cloud security customer was established in 1982 and is one of the most respected local medium-sized securities firms. Apart from providing stock trading service, customer also underwrites securities for listed companies.
Customer Challenge:
As a financial institution, cybersecurity is crucial and is the major concern for the customer in the regulatory financial service environment. They needs a more secure environment for hosting its website, against the possible threats in the on-premise environment.
Partner Solution:
We helped the company to design a new cloud architecture and migrate the existing applications into AWS cloud from its on-premise servers by using AWS EC2, AWS, AWS VPC, AWS Load Balancer, AWS Route 53 and AWS CloudWatch.
Results and Benefits:
After migration its website to AWS Cloud, the customer enjoys the comprehensive protection with AWS Shield standard. It enables an all-rounded infrastructure protection for customer website, including DDoS protection, malicious web traffic filtering and central management of firewall rules. Threats can be identified by continuously monitoring the network activity and account behavior within the cloud environment.
Insurance Company
Customer Challenge:
Due to the recent COVID-19 coronavirus outbreak, customer is having to come up with strategies to allow their employees to work from home. They have specialized PCs that are not as easy to transport back and forth between a home office and workplace. To further complicate things, corporate governance may dictate that the hardware or the data on an employee’s desktop computer cannot leave the company premises.
Partner Solution:
VMware Workspace ONE Solution, come with ESXI, vCenter, Horizon and realize operation manager
Results and Benefits:
VDI (Virtual Desktop infrastructure) allowing their employees to remotely access their office PCs in a timely manner with minimal hardware requirements and user impact. This solution uses a company’s existing user desktops, which greatly decreases the cost. It also allows IT team vRops to monitor environment health. mCommerce team helped designed the VDI solution and successfully help enabled the customer onboard to the new system, accelerating their transformation journey.
Banking
Customer Challenge:
Customer was facing challenge with tech refreshment and was seeking for a more flexible solution to meet budget requirement. Limited It resources also hinder customer’s time to react to the market. High demand in storage reliability and availability left customer worried for overspending.
Partner Solution:
vSAN Solution
Results and Benefits:
Customer experienced the simplicity, manageability and a measured cost saving of 28% from vSAN. This solution is easy to set up, manage, and provision. Its ease of management and scalability do not sacrifice performance, and availability, while improving capacity planning process and agility to deploy new APPs quicker.
Investment Company
Customer Challenge:
Customer is an investment firm which faces tough audit on the compliance and availability of their services. They seeked mCommerce’s advisory and professional services to come up with a solution and overcome the hurdle.
Partner Solution:
SRM (Site Recovery Manager) and vSphere Replication
Results and Benefits:
mCommerce’s expertise in VMware solutions provided the most suitable solution for the customer with SRM. The automated failover technology met the customer’s recovery point objective (RPO), and with SRM’s proven stability and availability, the customer’s DR planning is accelerated and modernized.
Luxury Retail
Customer Challenge:
Customer operates serval online e-commerce websites as a new business stream. Scalability is critical for the customer especially during seasonal festive occasions.
Partner Solution:
Comprehensive Hybrid cloud services are provided to the company by using VMware solutions.
Results and Benefits:
Business agility and operational efficiency with the assistance of mCommer’s managed service. The availability and scalability of the e-commerce platform has improved dramatically and supported the customer’s continuous growth from the business stream. This allows the customer to focus on driving more business-oriented decisions and outcomes, with mCommerce as a partner supporting their digital transformation journey.